Privacy Policy

Last updated: July 2026

Nobel Security Group ("NSG", "we", "us" or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what we collect through our website and enquiries, how we use it, and the choices you have. By using this website or submitting an enquiry, you agree to the practices described here.

Information we collect

We only collect information that helps us respond to you and provide our security and facility services. This may include:

• Contact details you provide, such as your name, phone number, email address, company and city.
• The service you are interested in and any details you share about your site or requirement.
• Basic technical information your browser sends automatically, such as device type, approximate location and pages viewed, used only to keep the site secure and improve it.

We do not knowingly collect sensitive personal data through this website, and we ask that you do not send it to us through web forms.

How we use your information

• To respond to your enquiry, arrange a site risk assessment and prepare a quotation.
• To provide, manage and improve our security, housekeeping and facility services.
• To contact you about your request by phone, WhatsApp or email.
• To meet our legal, licensing and regulatory obligations as a PSARA-licensed agency.
• To keep our website, systems and clients secure and to prevent misuse.

Legal basis and consent

We process your information on the basis of your consent when you submit an enquiry, to take steps at your request before entering into a contract, to perform a contract with you, and to comply with our legal obligations. You may withdraw your consent at any time by contacting us.

Sharing your information

We do not sell or rent your personal information. We may share it only in these limited situations:

• With our own trained staff and supervisors who need it to respond to and service your requirement.
• With trusted service providers who help us operate, such as email or hosting providers, under confidentiality obligations.
• Where required by law, regulation, court order or a lawful request from an authority.

Data security

We apply reasonable technical and organisational measures to protect your information against unauthorised access, loss or misuse. While no method of transmission over the internet is completely secure, we work to safeguard the data you entrust to us.

Data retention

We keep enquiry and client information only for as long as needed to respond to you, to provide our services, and to meet our legal and record-keeping obligations. When it is no longer required, we securely delete or anonymise it.

Your rights

You may ask us to access, correct, update or delete the personal information we hold about you, or to stop contacting you. To exercise any of these rights, please contact us using the details below and we will respond within a reasonable time.

Cookies

Our website uses only essential cookies needed for it to function and to keep your session secure. We do not use cookies for advertising. You can control cookies through your browser settings, though disabling them may affect how the site works.

Third-party links

Our website may link to other sites, such as WhatsApp or social media. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.

Children

Our services and website are intended for businesses and adults. We do not knowingly collect information from children.

Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the date of the most recent update shown above.

For any privacy-related queries, contact us at contact@nobelsecuritygroup.com.